Refund policy

Christmas Returns & Exchanges

  • Orders placed between 25 November and 30 December have an extended returns period.
  • Return or exchange requests for these orders are available until 10 January.
  • Returns and exchanges are subject to the same policies below.

How to Return or Exchange

  • All returns and exchanges are lodged through our online returns portal at lacorsia.co/pages/returns.
  • Requests must be submitted within 10 days of delivery, and items must be shipped back within 7 days of approval or the request will be cancelled.
  • Items must be unworn, unwashed and in original condition with all tags attached. Items returned damaged or not in original condition may incur deductions or be shipped back at your expense.
  • Refunds are processed once your return is received and inspected.

Domestic (Australia)

With Free Returns ($2.98 at checkout)

  • Select Free Returns with Checkout+ at checkout for $2.98.
  • You receive a prepaid return label through the portal, with no handling or restocking fees on returns or exchanges.

Without Free Returns

  • You purchase a return label through the portal (around $12 domestically) and pay a $5 handling fee, which covers inspection and restocking. This applies to both returns and exchanges.

Exchanges

  • Select the item you are returning and the size or product you would like instead in the portal.
  • If the requested item is out of stock, you will be offered store credit or a refund.

Faulty or incorrect items

  • We cover return postage for faulty or incorrect items. Please contact us at info@lacorsia.co with your order number and photos.

Shipping and handling is charged on follow-up returns or additional exchanges, regardless of the Free Returns add-on.

International

  • International returns and exchanges must be requested through the portal within 10 days of delivery.
  • Return shipping is the customer’s responsibility, except for faulty or incorrect items.
  • You may use any courier of your choice. Please use a tracked service and send your tracking number and order number to info@lacorsia.co.
  • Refunds are issued once we receive the item.

Returns Address
LA CORSIA RETURNS
Unit 350 / 1090 Kingsford Smith Drive
Eagle Farm QLD 4009
Australia

Final Sale T&Cs

  • We do not offer exchanges or returns for items purchased during a sale period unless the item is faulty.
  • This includes ill-fitting garments, change of mind returns and individual item exchanges.
  • We are unable to amend or cancel orders once placed.
  • If a sale item is returned to us, it will be shipped back to you at an additional charge.
  • Orders placed before a sale period that include sale items are also subject to these T&Cs.