Returns and Exchanges

We want you to love your purchase! If you need to return or exchange an item, please follow the steps below:

  1. Log into your account on our website using the email associated with your order.
  2. Submit a return request for each item you’d like to return.
  3. Allow a few business days for us to process your request and provide next steps.

Please note that Shopify only allows return requests—if you wish to exchange an item, please specify the new size or item in the return request notes.

Request a Return / Exchange

Return & Exchange Policies

Domestic Exchanges

  • Exchanges are free, with shipping both ways covered.
  • Include the size or item you’d like to exchange for in the return request notes.
  • If the requested item is out of stock, we will contact you with alternative options.
  • Exchange requests must be submitted within 7 days of delivery.

Domestic Returns

  • A return shipping fee of $10 (1 item) or $12 (2 or more items) will be deducted from the refund.
  • Items must be unworn, unwashed, and in original condition with tags (if any) attached.
  • If an item is returned damaged or not in original condition, deductions may apply, or the item may be reshipped at your expense.
  • Return requests must be submitted within 7 days of delivery and shipped back within 7 days of approval, otherwise the request will be cancelled.

International Returns and Exchanges

  • International returns and exchanges must be requested within 10 days of delivery.
  • Shipping costs are the responsibility of the customer, except for faulty or incorrect items.
  • You may return your item using any courier of your choice—please ensure tracking is provided.
  • A refund will only be processed once we receive the returned item.
  • Notify us of your return by emailing info@lacorsia.co with your order number.

Returns Address

Unit 7 / 109 Riverside Place, Morningside 4170, QLD, Australia.